1. General Information
- Acorn Target Systems Ltd does not sell products online. All purchases are arranged directly with us.
- Delivery details, including estimated timeframes and costs, will be confirmed at the time of purchase.
2. Delivery Areas
- Acorn Target Systems Ltd delivers across the UK and may ship internationally by prior arrangement.
- International shipping is subject to additional costs and any applicable import duties or taxes, which are the buyer’s responsibility.
3. Delivery Timescales
- Delivery times vary based on product availability and location. Estimated lead times will be provided at the point of order.
- While we strive to meet delivery estimates, delays may occur due to factors beyond our control. We will notify customers of any significant delays.
4. Shipping & Handling
- All orders are carefully packaged to ensure safe delivery.
- Larger or custom-built items may require specialist transport arrangements, which will be discussed at the time of purchase.
- Any failed deliveries due to incorrect address details or unavailability may incur additional redelivery charges.
5. Delivery Issues
- If a delivery arrives damaged, customers must notify Acorn Target Systems Ltd ideally, this should be done within 24 hours of receipt to facilitate a prompt resolution and provide photographic evidence.
- Any claims for missing or incorrect items must be made within 3 days of receipt.
